Shipping policy

Shipping Information

At Mosto Wine Store, we strive to process and dispatch all orders as quickly as possible. Please note the following guidelines:

Processing Time
Orders are typically prepared and dispatched within 1 to 4 business days after confirmation of payment.

Special Wines and Limited Vintages
Certain special selections or limited vintages may require additional processing time. Should this be the case, our Customer Service team will contact you directly before proceeding with your order to inform you of any potential delay.

Shipping Carrier
We partner with FedEx to ensure reliable international delivery.

Shipping Costs
Shipping costs are calculated at checkout based on the total weight of the shipment and the delivery destination.

Estimated Transit Times
Once dispatched, delivery usually takes between 2 to 11 business days, depending on the destination and local handling.

Important Notice
While we do our best to ensure timely delivery, these transit times are estimates only. Customs inspections, label availability, local import regulations, or other factors beyond our control may cause delays.
If any additional delay occurs, we will always contact you to keep you informed about your order status.

We appreciate your understanding and patience, and we remain committed to keeping you informed throughout the shipping process.